Reference

Privacy Policy for Indian Accounts

This Privacy Policy explains what we collect when you open an account, how we use it for login, verification, payments and help requests, and how long we keep…

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REQUEST ROUTES

Where to Send Privacy Requests

If you want a copy of your data, a correction, or a question about this page, use the contact paths below. We read privacy requests in the order they arrive and match them to your account so we can answer the right person. For India requests, keep your registered email, phone number and a clear description ready; that helps us verify the record before we make any change.

Team online

Email

Send a short message from your registered address with the change you want, the account name and the date range if you are asking for records. We use that to locate the right file and reply with the next step.

Chat

If you prefer a faster path, open a chat and ask for the privacy form. We may ask for matching account details before sharing anything, because we only release personal data to the right holder.

Written request

For corrections, deletion requests or access questions, a written note helps us keep the full trail. Include your mobile number, the issue you want fixed and any reference number already attached to the account.

HANDLING RULES

Data, Cookies and Security

Our handling rules are simple: collect only what we need, keep it accurate, and limit who can see it.

Data scope

We collect profile details you submit, login history, device signals and payment references that help us run the account. We avoid pulling extra data from your device unless the action you take makes it necessary, and we keep that purpose narrow.

Cookies

Cookies store session state, language choice and basic security flags. They do not need to know your full identity to work, and you can clear them in your browser if you want a fresh session or a new consent prompt.

Account security

We use sign-in checks, device matching and activity alerts to spot account abuse. If something looks unusual, we may pause access until the right person confirms the record through the contact path on this page.

Retention

Records stay only as long as we need them for payment checks, dispute handling, account safety or legal duties. After that window, we remove or archive them in a way that fits the record type and the law that applies.

Your requests

You can ask for access, correction or deletion of personal data where local law permits. Send enough detail for us to find the record, and we will answer through the same contact channel unless you ask for another path.

Policy changes

If this page changes, we update the wording and keep the date in step with the current handling practice. We do not change older records for new reasons without a lawful basis and a clear internal check.

Privacy Questions You May Ask

These answers cover the parts of our privacy handling that people ask about most: what we collect, why we keep it, how long it stays, and how you can reach us. If your question touches local law, we check the rule that applies in your state or region and answer within that frame. We keep the tone simple so you can compare the page against your own account records before you send a request.

We collect the details you enter for the account, plus device signals, login history and payment references used to match your activity. If you send a support message, we keep that thread with the related record.

Those references help us match transfers to the right account, fix mismatches and confirm whether a payment should move forward. We keep only the parts needed for that job and for any legal record we must retain.

Yes. Cookies help with session state, language choice and basic security checks, so you do not have to reset each visit. If you clear them, some preferences may return to default on your next visit.

Yes, where local law permits. Send your registered contact details and a clear description of the record you want reviewed, and we will verify the request before we share or change anything.

We keep it only as long as needed for account service, payment handling, dispute work and legal duties. After that period, we remove it or move it into restricted storage if a rule requires retention.

Only with service partners who help us process requests, secure accounts or move payments, and only with the minimum data they need. We may also share it when a court or law asks for it.

Use the email, chat or written request paths on this page. Include your registered contact point, the account name and the change you want so we can match the right file quickly.

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